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Industry 01 · Top Vertical

Travel & Hospitality

For airlines, hotels, cruise lines, destinations, OTAs, and tourism boards

Travel decisions are researched over time. CTV should move destinations and brands into consideration, then prove whether exposed households search, visit, and book.

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Industry 01 · Top Vertical

TRAVEL · SEASONAL

Travel

For booking platforms, hospitality brands, and cruise lines

Travel is a seasonal, high-consideration category. CTV should build destination and brand preference during the dreaming and planning windows — then prove whether exposure drives availability searches, bookings, and cost per booking.

WHERE IT USUALLY BREAKS

Why Travel CTV Underperforms

Travel brands run CTV on a flat, always-on pace and judge it on a short attribution window, but booking demand is seasonal and the consideration cycle runs weeks, so exposure that seeded a booking gets under-credited and budget gets pulled from the flights that were actually working.

Two things we find almost every time. First, recent bookers and loyalty members are never suppressed, so the campaign spends premium frequency re-selling a trip someone already booked. Second, the pacing is set flat against a seasonal booking curve while the attribution window is shorter than the real look-to-book gap, so bookings land outside the window and the channel looks weaker than it is.

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CORE CONVICTIONS.

Industry 01 · Top Vertical

THE MEASUREMENT FRAMEWORK

The Four Questions Your Board Will Ask

CTV’s job in travel is to build preference during the planning window and pull demand into a booking; these four questions test whether it reached the right travelers and what each booking cost.

Your KPIs get set together on the call, against your numbers--not this list.

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01

Did the right household notice?

Brand Signals - measured against a GEO CONTROL

Households reached in feeder markets

Frequency per household

Completed views / view-through rate

Reached vs. Recalled

Recall by market

02

Did it change what they did next?

Intent Signals - behavior after exposure

Search and availability sessions via the Vibe pixel

Property / itinerary page views

“Check availability” or date-search pixel event

Saved-trip / wishlist pixel event

Booking-funnel start sessions

03

Did it move the business?

BUSINESS OUTCOMES MEASURED AGAINST A HOLDOUT

Bookings (web purchases)

Booking revenue

Web ROAS

Loyalty / account signups

Geo-holdout incremental booking lift

04

What did each outcome cost?

ACQUISITION EFFICIENCY-COST PER REAL RESULT

Cost per booking

Web ROAS

Cost per booking-funnel start

Cost per unique household reached

Cost per completed view

CORE CONVICTIONS.

Brand Signals

  • Destination or property awareness lift

  • Brand favorability lift

  • Consideration lift

  • Ad recall lift

  • Booking-intent lift

Intent Signals

  • Brand or destination-specific search lift

  • Destination-site engagement lift

  • Direct-site visit lift

  • Package, route, or property-page engagement lift

  • Loyalty or offer engagement lift

Business Outcomes

  • Incremental bookings

  • Incremental direct-booking lift

  • Booking revenue lift

  • Loyalty sign-up lift

  • RevPAR or ADR movement, where applicable

Acquisition Efficiency

  • Cost per booking

  • Cost per qualified site visitor

  • Cost per loyalty sign-up

  • ROAS on booking revenue

  • Cost per incremental direct booking

Home > Industry > Travel & Hospitality

Industry 07 · High Fit

Travel & Hospitality

The pressure you're under:

Travel marketing is seasonality on hard mode. Your booking windows are compressing, OTAs are eating direct-booking margin, and your competitive set has trained consumers to expect a constant stream of last-minute deals. Your CFO wants to see incremental direct bookings — not just OTA share — and your media plan has to flex hard around peak windows, weather events, and category-specific shocks (hurricanes, fuel prices, currency moves). Meanwhile, your agency is charging the same retainer in your slow months as in your peak months.

Where CTV solves it:

CTV is the only premium video channel where direct-booking attribution can be cleanly measured — through pixel-to-booking tracking, geo-controlled incrementality testing, and integration with the loyalty and CRM systems you already own. We build campaigns that suppress existing loyalty members from acquisition creative, target high-LTV traveler segments by trip-intent signal, and pivot creative to match real-time inventory and pricing shifts. Zero retainer means we don't get paid in your slow months — and we work harder in your peak ones because that's where the success fee triggers.

The KPIs we'll be accountable to:

Cost per direct booking

Direct vs. OTA share lift

Loyalty-member acquisition rate

Incremental room-night or seat-mile volume

ROAS measured against geo-controlled holdouts

Built for the travel CMO who's tired of paying agency retainers through the off-season — and tired of watching OTAs eat direct-booking margin during peak.