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Industry 01 · Top Vertical

Financial Services

For banks, cards, lenders, fintech, and wealth brands

Financial decisions are built on trust. CTV should increase confidence, move consumers into consideration, and prove whether exposure leads to qualified financial actions.

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Home > Industry > Automotive

Industry 01 · Top Vertical

FINANCIAL SERVICES · REGULATED

Financial Services

For fintech, lending, banking, and wealth brands

Financial services is a trust-first, high-consideration category. CTV should build brand credibility and product familiarity before the application — then prove whether exposure drives application starts, funded accounts, and cost per funded account.

WHERE IT USUALLY BREAKS

Why Financial Services CTV Underperforms

Finance brands optimize to the cheapest top-of-funnel event — a signup, an application start — and call it acquisition, when the number that matters is a funded account or a funded loan. The two are often three to five times apart, and the media buy is priced against the wrong one.

Two things we find almost every time. First, a triggering term — a downpayment amount, a number of payments, a monthly payment figure, “0% APR” — sits in the creative with none of the Regulation Z additional disclosures those terms require, and without the toll-free number the TV alternative-disclosure exemption would let you state instead. Second, the “funded account” pixel actually fires at application start, not at funding, so the cost-per-funded-account on the dashboard is really cost per application and reads far better than reality.

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CORE CONVICTIONS.

Brand Signals

  • Aided and unaided brand awareness lift

  • Product-specific trust lift

  • Favorability lift

  • Consideration lift

  • Credibility or security perception lift

Intent Signals

  • Brand and product-specific search lift

  • Prequalification engagement lift

  • Application-start lift

  • Branch, advisor, or call-center engagement lift

Business Outcomes

  • Incremental funded accounts

  • Incremental approved applications

  • Incremental deposits or balances

  • Card activation or first-transaction lift

  • Qualified customer acquisition lift

Acquisition Efficiency

  • Cost per funded account

  • Cost per approved application

  • Customer acquisition cost

  • Cost per qualified lead

  • LTV:CAC ratio

Home > Industry > Financial Services

Industry 04 · High Fit

Financial Services

The pressure you're under:

Banks, credit cards, fintech, wealth management — every category in financial services has consolidated around CAC as the only metric that matters. Your board doesn't ask about reach. They ask what it costs to acquire a new account, a new card, a new advisor relationship — and whether that cost is going up or down. Your incumbent agency, paid on percentage of spend, has every incentive to show you a higher GRP number and no incentive to lower your CAC

Where CTV solves it:

CTV's combination of premium environment and digital-grade attribution makes it the most defensible upper-funnel channel financial services has ever had. We target verified in-market audiences (mortgage shoppers, card switchers, advisor seekers), measure pixel-to-application and pixel-to-funded-account, and run incrementality tests that isolate what CTV is causing — not just what it's correlating with. The success-fee model means we're aligned with your board on CAC. Not against it.

The KPIs we'll be accountable to:

Cost per account opened

Cost per funded application

Cost per qualified lead

Branded search lift

Incremental new-customer acquisition over holdout

Built for the financial services CMO whose board no longer accepts impressions as evidence of impact — and whose agency hasn't adjusted to that reality.

CORE CONVICTIONS.

Industry 01 · Top Vertical

THE MEASUREMENT FRAMEWORK

The Four Questions Your Board Will Ask

CTV’s job in financial services is to build enough credibility that a household applies; these four questions test whether it did, and whether those applications became funded accounts at a real cost.

Your KPIs get set together on the call, against your numbers — not this list.

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01

Did the right household notice?

Brand Signals - measured against a GEO CONTROL

Households reached

Frequency per household

Completed views / view-through rate

Reached vs. Recalled

Recall by market

02

Did it change what they did next?

Intent Signals - behavior after exposure

Application-start sessions via the Vibe pixel

Rate and product page views

“Check your rate” / prequalify pixel event

Account-open form starts

Calculator-tool sessions

03

Did it move the business?

BUSINESS OUTCOMES MEASURED AGAINST A HOLDOUT

Applications submitted (web leads)

Funded accounts and loans via CRM / server-to-server match-back

App installs and signups

Funded revenue and ROAS via match-back

Geo-holdout incremental application lift

04

What did each outcome cost?

ACQUISITION EFFICIENCY-COST PER REAL RESULT

Cost per funded account or loan (via match-back)

Cost per application

Cost per app install

Cost per unique household reached

Cost per completed view